CANCELLATION AND NO-SHOW POLICY

CANCELLATION AND NO-SHOW POLICY

Mint Nutrition Clinic has a 24-hour cancellation policy. Our policy is that if the patient does not email or call Mint Nutrition Clinic 24 hours prior to the booked session, a $50.00 + HST fee for the missed session will be billed to the client, per clinic policy.

If the patient does not notify the clinic, and does not arrive for their session, the full fee for the session or treatment plan is due immediately, per clinic policy. If a prepaid session is missed, it will be rendered as used, or a $50.00 + HST reinstatement fee would apply.  Please note, insurance invoices cannot be provided for sessions which have not been attended, by law.